Kneron Academy can' t access my notebook(Lenovo P14s) camera module(Realtek).

Stephen YehStephen Yeh
in KL520 related discussion

Hi Sir,

My notebook is (Lenovo P14s) with camera module(Manu. Realtek and resolution is 1080p).

I try to access utilty(Kneron Academy ) with KL520 dongle.

The Kneron Academy background image is black screen.

I try to use another NB the issue is gone, so my KL520 is workable.

I have an external camera(logitech), but the utility can't choose another one camera module.

Would you have any idea about this? Thanks.

Tagged:

Comments

  • Ethon LinEthon Lin

    It seems like Academy got some compatible issue on your PC. Please check the connection status of dongle and camera.

    Academy utility can only get the first camera(index 0) on your PC, we don't provide the selection of camera on tool.

The discussion has been closed due to inactivity. To continue with the topic, please feel free to post a new discussion.

© Kneron, Inc.